We have two ears and only one mouth for a reason. Talk less. Listen more.

And yet, how do we best listen?

Consider the levels of listening from cards 6-9, earlier in your Individual Venture experience.

A body language researcher, Albert Mehrabian, was the first to break down the components of face-to-face conversations. He found that communication is 55% nonverbal, 38% vocal, and 7% words only. This work is where the idea that most communication is nonverbal originated. The results of the research did not conclude that only about 10% of communication is verbal. Rather that study emphasized that when we are face-to-face the nonverbal communication will have a significant impact on how we interpret what is said.

Our non-verbals give and provide a large amount of information. With more remote and hybrid work, turning the video camera on can be an impactful way to share a message, so people can "see' your confidence in what you are sharing.