Effective Conversations
The quality of how we move our work forward is a measure of the quality of our conversations.
Better conversations make for better business results.
Honest, transparent conversations are the foundation for teamwork, progress, trust, and virtually all positive outcomes in the workplace. On the flip side, poor communication can undermine key initiatives, damage morale, and derail projects.
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Our everyday conversation workshops equip individuals with the skills to engage in productive, learning-oriented dialogue during tough discussions or conflicts, enabling them to make better decisions and identify optimal solutions, even in high-pressure situations. It turns difficult conversations into opportunities for growth and transforms unproductive meetings into breakthrough moments.
The Benefits of Effective Conversations
Conversations shape our decisions, results, and culture, and yet our conversations are really a lagging indicator of how we think with one another. When we improve our conversations, we see immense benefits.​​
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Enhanced Competence
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Increased Efficiency
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Stronger Relationships
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Minimized Stress
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Decreased Conflict
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Less Burn Out
Addressing the Need
Mindset, Skillset, Toolset
Mindset
Breaking down silos of communication requires a mindset that acknowledges the root of our conversations - our thinking. We often ask for leaders to have an enterprise mindset without demonstrating what it means to operate with the courage, inclusivity, and strategic mindset needed to achieve desired results.
Toolset
We have more tools than ever to conduct intentional conversations, yet the most powerful tools still remain a clear mind and a clear intention, shared upfront, to ensure alignment and objective attainment. It is equally important to have a pulse on various communication platforms and tools and align your conversations accordingly.
Skillset
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Listening
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Asking powerful questions
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Advocating a perspective
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Curiosity and perspective-taking
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Candor with care
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Transparency in non-negotiables
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Clarifying the message
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Holding others accountable
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These skills underpin our ability to hold more effective conversations.